Solutions – Insurance
The Privacy Layer for Insurance
Enable generative AI, streamlining claims processing, underwriting and risk assessments, and next-generation data discovery
Private AI is used by several leading multi-line insurance carriers, including personal line, group line, and commercial line carriers
Complying with PCI DSS, HIPAA, GDPR, PIPEDA
Identifying and minimizing PII, PHI, and PCI information are critical requirements for complying with PCI DSS, HIPAA, GDPR, PIPEDA & Law25, as well as other data protection regulations. Doing so is no easy feat in insurance, where data can live hidden within free text fields in databases, embedded files, storage buckets and network drives with handwritten content on PDF scans, Word documents and images. The volumes, variety, and complexity of the data involved mean insurance companies are dealing with data which contain disfluencies, OCR errors, and multilingual and multinational information.
Satisfying the requirements of data protection regulations requires highly accurate and efficient PII detection across terabytes if not petabytes of claim documents, call & contact center data, and healthcare information, including in cases where there are ASR transcription errors, OCR errors, conversational disfluencies, multilingual and multinational information.
Keep the necessary, and redact the rest. It’s under your control!
Selected PII Detection And Redaction Use Cases
Unlock Data For Your Data Science Teams & Get Your Generative AI POCs Into Production
Generative AI has the potential to transform the insurance industry, but data privacy is a key concern when using these systems. It even prevents carriers from pushing the POCs into production after they have spent several hundreds of thousands, if not millions, of dollars on them.
Private AI has been a leading data de-identification provider to the conversational AI industry for several years. It is specially optimized for chatbots and conversational data across 53 languages.
Private AI also increases the effectiveness and speed of data science and AI projects by quickly unlocking access to internal data sources as a PII firewall for any data going into data science teams. Examples of such data are claim forms, where PII includes names, addresses, and contact details.
Balancing Actuarial Precision with Privacy: Navigating Risk in a Data-Sensitive World
Actuarial teams face a challenge in utilizing detailed data for risk analysis while complying with strict privacy regulations like GDPR and HIPAA. Anonymizing sensitive information without undermining its usefulness is a complex process, carrying the risk of legal issues or reducing the data’s predictive value. These privacy concerns can cause inefficiencies in risk assessment and limit actuaries’ ability to create competitive insurance offerings. Whether your data is in data lakes for files, Private AI can handle it all with a single API.
Next-Generation Data Discovery
Legacy DLP and compliance software has traditionally fallen short on unstructured data contained in network drives and storage buckets. Such PII detection systems are based on specific rules, which are difficult to configure and require a lot of maintenance.
Private AI’s proprietary technology scans PDFs, Word, PowerPoint and other document formats within your own environments at a far higher level of accuracy while significantly reducing False Positives. And that’s all out of the box, no configuration or rule creation required and no sharing data with a third party!
Private AI can even scan databases and data lakes, which often contain large amounts of text such as agent notes and even files, enabling accurate reporting of PII for Privacy Impact Assessments (PIAs), incident response, and risk assessments
Underwriting And Risk Assessments while Respecting Data Protection Regulations
Develop a plug-in system that seamlessly integrates with existing underwriting software to automatically de-identify sensitive information in real-time, ensuring that underwriters only access data necessary for risk assessment.
On-the-Fly De-identification for Call & Contact Centres
Implement a system for instant de-identification of text streams, such as customer service transcripts that can feed into underwriting systems and be sent to your data science teams, minimizing time lags in processing while upholding data privacy.
No Rules and Regexes
Rule, regex and filter-based systems are difficult to set up correctly and require a lot of maintenance. Private AI’s PII detection engine understands the context of a document similar to how a human would, resulting in fast turnkey setup, installation and operation as well as superior accuracy.
Your One Stop Shop
Easily process data across your entire organization. Private AI supports over 50 languages, a wide variety of file types, and can easily be integrated anywhere in your data processes. Deployed in Japan, Hong Kong, Australia, USA, Canada, Germany, UK, Switzerland, and more, Private AI is built for handling multinational information.
See our Redaction Capabilities in Real-Time
Type your text into the demo or select a pre-populated example from the list on the left to see our AI-powered solution in action:
Redact PDFs & Files
Upload a file into the box below to see our PDF and file redaction capabilities. Files must be less than 5MB and processing may take up to 1-2 minutes depending on the file size.
Mitigate LLM Privacy Concerns with PrivateGPT
With PrivateGPT, businesses can easily scrub out any personal information that would pose a privacy risk before it’s sent to ChatGPT, and unlock the benefits of cutting edge generative models without compromising customer trust.
Create a free account to try PrivateGPT today:
Get a free API Key
Create a free account on our customer portal and generate a free API key for 500 calls (approximately 50k words). No commitment, no credit card required!
See our Redaction Capabilities in Real-Time
Type your text into the demo or select a pre-populated example from the list on the left to see our AI-powered solution in action:
Redact PDFs & Files
Upload a file into the box below to see our PDF and file redaction capabilities. Files must be less than 5MB and processing may take up to 1-2 minutes depending on the file size.
Mitigate LLM Privacy Concerns with PrivateGPT
With PrivateGPT, businesses can easily scrub out any personal information that would pose a privacy risk before it’s sent to ChatGPT, and unlock the benefits of cutting edge generative models without compromising customer trust.
Create a free account to try PrivateGPT today:
Ready to Unlock Your Data?
Private AI provides software teams with an intuitive, scalable, high-performance API that seamlessly fits existing architectures, enabling them to deliver privacy-preserving, compliant products quickly.